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FAQ
These are the most common questions we get asked. If you have any questions not covered here, please feel free to contact us
Every item is carefully chosen and inspected before being listed. We only sell garments that are in good, wearable condition and meet our quality standards.
Yes. All preloved clothing is cleaned and checked before being made available for sale.
Details will be provided when you book. Some workshops may ask you to bring a garment to upcycle, while others include all materials.
We only sell clothing that is in good condition. Any signs of wear will always be clearly described in the product listing.
Due to the nature of second-hand and repurposed items, returns are accepted only if an item has been misdescribed. Please check measurements and descriptions carefully before purchasing.
Repurposed items are created from garments or textiles that can no longer be worn as originally intended. We transform them into new products such as bags, accessories or redesigned clothing.
Yes. Most repurposed items are unique or made in very small batches, depending on the materials available.
If you send us a garment that isn’t right for resale, we repurpose it into something new. We also save any usable fabric scraps for future projects, so you help reduce textile waste.
You can donate good-quality garments that are still wearable. High street brands are welcome too, as long as the items are in a condition we can use.
To donate clothing, contact us through our contact page and tell us what you’d like to send. We’ll reply with the best next step for your items.
Absolutely. Our sewing and upcycling workshops are made for beginners as well as people with some experience. You’ll get a relaxed, friendly, hands-on session.
Yes. If you’d like a private group session, just contact us and we’ll let you know what’s available, along with the options and details.
Details will be provided when you book. Some workshops may ask you to bring a garment to upcycle, while others include all materials.
Chelmsford Essex
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